Privacy Policy

This policy explains how we collect, use, disclose and protect your personal data when you use this website or contact us through any of our channels.

Who we are

This website, https://th.findfine.com, is operated by Enjoy Andaman Co., Ltd., 18-20 Seebaramee 2, Tambon Paknam, Amphoe Mueang Krabi, Krabi 81000, Thailand. We act as the data controller for this site under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

This site presents the FindFine POS product for the Thai market.

What we collect

• Information you give us — your name, venue name, phone number, email, LINE or Facebook handle, and whatever you send when you enquire or ask for a quote, including any menu or venue details you share for us to review.
• Website usage data — IP address, browser and device type, pages viewed and time of visit, to the extent recorded by website analytics.
• Cookies and similar technologies — see the cookie section below.

We do not collect sensitive personal data (such as race, religion, health or biometric data) through this website. Please do not send us such data.

Purposes and legal basis

• Answering enquiries and preparing quotes — contract, or steps taken at your request before entering a contract.
• Improving the site and measuring traffic — legitimate interest, or your consent where non-essential cookies are used.
• Sending news and marketing — your consent, which you can withdraw at any time.
• Meeting legal obligations — for example accounting and tax records.

Cookies and third-party content

This is a static website. It has no accounts and no login.

• Essential cookies — needed for the site to work.
• Analytics and marketing cookies — if we enable these, we ask for your consent first, and you can withdraw it later.
• YouTube video — we do not load the video until you press play. Once you do, Google receives data under its own privacy policy.
• LINE and Facebook links — when you contact us through those channels, the platform also processes your data under its own policy.

You can refuse cookies in your browser, though parts of the site may not work as intended.

Disclosure and international transfers

We do not sell your personal data. We may disclose it to:

• Our service providers — such as hosting, website analytics and communication tools, which process data only on our instructions.
• Companies within the FindFine group — for technical support and after-sales service.
• Government authorities — where we are legally required to disclose.

International transfers — some of our service providers and group companies are located outside Thailand. Where such a transfer happens, we put appropriate safeguards in place as required by the PDPA.

How long we keep your data

We keep your data only as long as needed for the purposes above. Enquiry records that do not lead to a customer relationship are deleted or anonymised within 24 months. Documents required by accounting and tax law are kept for the period the law requires.

Your rights under the PDPA

You have the following rights over your personal data:

• Access your data and request a copy
• Rectification — have inaccurate data corrected and kept up to date
• Erasure or destruction of your data
• Restriction of processing
• Objection to processing
• Data portability — have your data transferred to another controller
• Withdraw consent at any time, without affecting processing carried out before withdrawal
• Lodge a complaint with Thailand's Personal Data Protection Committee (PDPC)

To exercise any of these, contact service.th@findfine.com. We respond within the period set by law.

Security

We take reasonable measures to protect your data against unauthorised access, use or disclosure. No transmission over the internet is ever completely secure, so please consider carefully before sending us sensitive information.

Minors

This site is aimed at restaurant owners and business operators, not at minors. If we learn that we have collected a minor's data without valid consent, we delete it.

Changes to this policy

We may update this policy from time to time. If we do, we revise the effective date at the top of this page.

Contact us

Enjoy Andaman Co., Ltd.
18-20 Seebaramee 2, Tambon Paknam, Amphoe Mueang Krabi, Krabi 81000, Thailand
Email service.th@findfine.com
Phone 093-512-2330
LINE LINE Official Account